FAQ

Any additional questions that are not covered here
email us inbox@hardmediainc.com or please call us at (714) 593-0280 M-F 9:00am to 5:00pm PT.

Accommodations
Do I need to fly to LAX first?
Can I get my own hotel?
Will I have internet everywhere?
Activities
What are the VIP tickets to the Tokyo Auto Salon?
Booking
When would the payment be due?

Accommodations
Do I need to fly to LAX first?
We offer the LAND ONLY tour package for this reason.  This excludes the flight portion of the FULL TOUR while still giving you the opportunity to explore Japan with us.
Can I get my own hotel?
We don’t recommend this as the days that require travel by chartered bus would require you to meet us downstairs at the Shinagawa Prince Hotel early in the morning.
Will I have internet everywhere?
Yes. Upon arrival in Japan you’ll receive a mobile WiFi rental unit.  So as long as the device has signal your phone or device will have access to internet.  We do recommend picking up a portable usb charger to keep your phone and WiFi device charged all day.

Activities
What are the VIP tickets to the Tokyo Auto Salon?
VIP passes will get you in with the press to be the first to see the stars of the show. For four hours, our group has the opportunity to check out the show before the massive influx from the opening to the general public ticket holders. This is the time to get the best shots of the cars, parts and models. Once the doors opened to the general public, the aisles filled with thousands of Japan’s modified car enthusiasts.